Privacy Policy

Last updated: April 2026

At Hale Ali’i Kai, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you make a booking or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and payment information
• Stay details (dates, number of guests, preferences)

How We Use Your Information

We use your information to:

• Process and manage your reservation
• Communicate with you before, during, and after your stay
• Send important booking updates and instructions
• Improve our services and guest experience

Sharing Your Information

We do not sell your personal information. We may share limited information with trusted service providers when necessary to operate your stay, such as:

• Payment processors (e.g., Stripe)
• Property management and booking systems (e.g., OwnerRez)
• Service providers involved in your stay (e.g., cleaning or maintenance, only when necessary)

Payment Security

Payment information is processed securely through third-party providers. We do not store your full credit card details on our systems.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

Cookies & Website Usage

Our website may use basic cookies or analytics tools to improve functionality and understand how visitors use the site. This information does not personally identify you.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: booking.support@halealiikai.com
Phone / Text: 808-427-4668